Privacy Policy

Introduction

ZYVORA ("ZYVORA," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase products, subscribe to our communications, or otherwise interact with our brand.

By using our website or services, you agree to this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Account credentials
• Order information
• Product reviews
• Customer support communications
• Marketing preferences

Payment Information

Payment information is processed securely through trusted third-party payment providers. ZYVORA does not store complete credit card information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Referring website information
• Cookies and similar technologies

How We Use Your Information

We use information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products and services
• Personalize your shopping experience
• Detect fraud and maintain security
• Send marketing communications when permitted
• Comply with legal obligations

Email Marketing

If you subscribe to our newsletter or marketing communications, we may send:

• Product announcements
• Promotions and discounts
• Educational content
• Company updates

You may unsubscribe at any time using the link included in our emails.

Cookies and Tracking Technologies

ZYVORA may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website performance
• Measure marketing effectiveness
• Enhance security

You may adjust cookie settings through your browser preferences.

Google Ads and Conversion Tracking

Our website uses Google Ads conversion tracking and the Google tag (gtag.js) to measure the effectiveness of our advertising. This technology may set cookies and share limited information (such as IP address, browser data, and on-site actions like checkout clicks) with Google to attribute conversions and improve ad performance.

You can opt out of personalized Google advertising at adssettings.google.com or install the Google Analytics opt-out browser add-on.

Sharing Information

We do not sell personal information.

We may share information with trusted service providers, including:

• Payment processors
• Shipping and fulfillment providers
• Marketing platforms
• Analytics providers
• Customer support tools
• Website hosting providers
• Embedded social-media widgets (e.g. LightWidget, which displays our Instagram feed and may set third-party cookies)

These providers are authorized to use information only as necessary to perform services on our behalf.

Data Security

We implement reasonable physical, administrative, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or storage system can be guaranteed completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Maintain customer accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Request a copy of your data
• Opt out of certain marketing communications
• Restrict certain processing activities

To exercise these rights, please contact us using the information below.

California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act, as amended by the CPRA, including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to opt out of the "sale" or "sharing" of personal information.

ZYVORA does not sell personal information for money. However, our use of advertising cookies and conversion tracking (such as Google Ads) may qualify as "sharing" personal information for cross-context behavioral advertising under California law.

Do Not Sell or Share My Personal Information: To opt out, email us at zyvorasupplements@gmail.com with the subject line "Do Not Sell or Share" and the email address associated with your account. You may also opt out of personalized Google advertising using the links above, and enable Global Privacy Control (GPC) in your browser, which we honor as a valid opt-out signal.

Children's Privacy

ZYVORA products and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact: